How do I make sure I order the right size? Ashley N. May 02, 2022 20:25 Updated In our product pages, we outline what weight and size each memorial piece can hold. We provide you with the dimensions, pre-cremation weight capacity and cubic inches. If you have any more questions about a particular product, please contact us. Related articles Once I receive my ashes how do I transfer them to my urn? Can I have my Oaktree urn mailed directly to a funeral home? Can I return my urn? What is your return policy? What are the shipping options I have for my memorial? What do I do if I received a defective order? Comments 0 comments Please sign in to leave a comment.